Welcome to Level All! Level All (“Level All,” “We,” “Us,” “Our”) provides a web-based platform for middle schools and high schools and districts that provides resources for students on success in middle school, high school, college, and beyond.
This Notice of Level All’s Practices Relating to Children’s Online Privacy (“Notice”) describes how We collect and protect Personal Information of users in the United States who are under the age of 13 and access Our Service through their Schools. When Children use a School’s implementation of Our Service, We may collect certain Personal Information. We act as a processor for such Personal Information on behalf of Our customers, the Schools (who act as the controllers of such information). Please note Our use and processing of this Personal Information as a processor is governed by Our agreements with the Schools. The Schools may have their own privacy policies that govern the Personal Information collected in connection with their use of Our Service, and the policies of the applicable School govern how they process and share Personal Information relating to the Service, including with respect to any rights users may have to such Personal Information. If We receive any requests to exercise such rights with respect to Personal Information for which We act as a processor, we are not able to directly accommodate such requests but will forward such requests to the applicable School (or otherwise follow the procedure We have agreed upon with the applicable School).
Capitalized words have special meaning in this notice and are defined below.
“Child,” “Children” means a user or users of the Service in the United States who are under the age of 13.
“Child Account” means the user account, made available through an Educator, through which a Child has access to and uses the Service.
“Educator,” “Educators” means an individual, or individuals, authorized to act on behalf of the School contracting with Level All for use of the Service.
“Parent” means a legal guardian of a Child.
“Personal Information” means information about a Child that can reasonably be used alone or in combination with other reasonably available information, to identify, locate, or contact a specific Child.
“Service” means the educational software Service, websites, mobile applications, and any other online interactive features or services that collect Personal Information from Children provided to Schools under Level All’s Terms and Conditions .
“School” means a school, district, or other educational institution that has contracted with Level All for use of the Service.
A Child may only use the Service with the prior consent of a Parent or School acting on behalf of the Child’s Parent. A Parent’s or School’s consent is required for the collection, use, or disclosure of Personal Information from Children, and Level All will not collect, use or disclose any such Personal Information without such consent. The School may consent to the collection, use or disclosure of Personal Information from Children by entering into an agreement to use the Service.
Child Users cannot access or use the Service without first being added by their School or an Educator. Child Users access the Services through either a learning management system that the School already uses or, if the student’s School does not use such a system, through a sign on with their own unique username and password.
If We learn that a Child’s Personal Information has been collected through the Service without the appropriate consent of the Child’s School or Parent, We will take appropriate steps to delete this information. If you are a Parent and discover that your Child has a registered account with the Service without a School or Parent’s consent, please contact the Child’s School to request that We delete that Child’s Personal Information from Our systems.
Information provided through use of the Service
Level All only collects information from a Child that is reasonably necessary for the Child to use the Service for purposes authorized by a School.
Schools creating a Child Account will provide the Personal Information listed below:
General Information
Name, including first name and last name
(Optional) Parent email
Education Information
(Optional) Graduation year
Once a Child Account is created, the data collected from a Child’s use of Our Service is listed below:
Demographic Information
Date of birth
Education Information
Graduation year (if not provided by the school)
Information collected automatically
Level All uses Children’s Personal Information for purposes authorized by their School, as listed below:
We do not use Children’s personal information for marketing or advertising purposes.
We may share a Child’s Personal Information with the following parties or as otherwise agreed to by the School:
Note regarding third-party content, links to other sites, and Level All content found outside of the Service. Certain content provided through the Service may be hosted and served by third parties. In addition, the Service may link to third-party websites or content over which Level All has no control and which are governed by the privacy policies and business practices of those third parties. Please note that Level All content may be included on web pages and websites that are not associated with Us and over which we have no control. These third parties may independently collect data. Level All is not responsible or liable for the privacy practices or business practices of any third party.
No Child’s Personal Information is made available or visible generally to the public through use of the Service. Educators may view a Child’s information through their connected account. Children using the Service cannot view each other’s Personal Information. Parents can view their Child’s progress through content through a connected account, where available.
The collection, maintenance and use of any Personal Information in Our Service is controlled by the School that contracts with Level All for use of the Service. Schools can review, manage, or delete a Child’s information by contacting Us at success@levelall.com.
If you are a Parent and have questions regarding your Child’s Personal Information in connection with the use of our Service, please contact your Child’s School for support, including any questions regarding your rights to review, delete, and refuse to allow further collection of your Child’s Personal Information. Because Child Accounts are authorized and provided by your Child’s School, you must contact their School to opt-out of sharing such Personal Information. Level All cannot delete, change, or divulge any Child’s Personal Information from the Service unless authorized by your Child’s School.
Level All will delete Personal Information within a reasonable amount of time after the termination or expiration of the Agreement in accordance with the terms agreed to by the Child’s School. Level All will only retain Personal Information collected from a child for only as long as is reasonably necessary as authorized by the School to provide the Service.
We maintain reasonable measures that are designed to preserve the confidentiality and availability of Personal Information processed by Level All in accordance with the terms agreed to by the Child’s School.
We reserve the right to modify this Notice at any time. If We make material changes to this Notice, We will notify you by updating the date of this Notice and posting it on Our website or other appropriate means. Any modifications to this Notice will be effective upon Our posting the modified version (or as otherwise indicated at the time of posting). In all cases, a Child’s use of the Service after the effective date of any modified Notice indicates acceptance of the modified Notice.
If you have any questions or concerns regarding this Notice, please contact Us at success@levelall.com.